Chapter 4. Decision Making & Problem Solving

Being good at solving problems is often one of the criteria for entering into a management position. However, solving problems as an individual contributor and as a manager require a different focus and demand different approaches. This section will help you apply your problem solving skills in the role of manager.

Activities include:-

  • Your own significant problems/decisions
  • Applying key principles
  • Fishbone analysis
  • Gathering information
  • Brainstorming
  • Common pitfalls and how to avoid them
  • Self assessment questionnaire

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